Banquet Houseperson

Join Windsor Hospitality as a Banquet Houseperson in the Marriott Walnut Creek, CA. We are committed to building hospitality careers with growth opportunities and an inclusive culture.

To set up all meetings, meal functions and audiovisual equipment in accordance with hotel and company policies.

• Communicate with supervisor throughout shift to be aware of the work.
• Set up all meeting rooms to the specification of the guest, including transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
• Ensure all water, amenities, audio visual, and breaks are in the room at least 15 minutes prior to the start of the meeting.
• Comply with all customer needs for additional charge to the guest. Notify supervisor to add to guest check.
• Display good customer relations skills when dealing with customers.
• Set up and clean all meeting and meal function rooms in accordance with company and hotel specifications.
• Freshen all meeting rooms during meal breaks by replacing ashtrays, changing clothes if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
• Assist with meal service and breakdown as needed.
• Assist in getting banquet guest checks signed and turned into the front office for proper posting.
• Ensure proper handling of all equipment and supplies.
• Required to be always in uniform while working on the property, including wearing a name identification badge.
• Support and adhere to the core values, mission statement, service fundamentals, and guest service philosophy as defined by the company.
• Perform other duties as assigned to meet business needs.

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Perform repetitive motions: lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
• Willing to pitch in and help co‑workers – a team player.
• Comprehend and follow instructions from supervisor.
• Transport up to 30 lbs. through a crowded room continuously throughout the shift.

Medium work: exerting up to 10–50 pounds of force occasionally, walking or standing a significant degree, and pushing or pulling materials at a constant production rate. Requires reaching overhead and below the knees, bending, twisting, pulling, and stooping.

• High school completion or an equivalent level of education and experience.
• Thriving in a multi-tasking, fast-paced working environment.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.

Consistent and reliable attendance is essential. Excessive absenteeism or tardiness may result in disciplinary action up to and including termination. Employees must fully comply with Windsor Hospitality policies and procedures.

• Medical, Dental, Vision, Life and Disability Insurance
• Flexible Spending Account (FSA) pre‑tax savings for healthcare and dependent care expenses
• 401(k) & Roth 401(k) plans
• Employee Assistance Program (EAP)
• Career growth opportunities – promotion from within
• Paid Time Off (PTO)
• Paid Sick Leave
• Exclusive employee hotel discounts
• Complementary on‑shift meals (participating hotels)
• Recognition & Rewards Program

Equality and Diversity Windsor Hospitality is an equal‑opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.