Flex; Project – UX Content Writer

Slalom Flex (Project-Based) – UX Content Writer

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Role: Slalom Flex (Project-Based) – UX Content Writer

Location: Remote

Our teams help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We focus on high‑impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. The UX Content Writer will work closely with client and Slalom team members.

The position emphasizes UX product content rather than marketing, ensuring clarity, consistency, and accessibility across customer‑facing communications.

• Content Editing & Approval
  • Review and approve communications from change management teams for accuracy and tone
• Knowledge Management
  • Identify gaps and create knowledge articles to support customer actions
• Brand Voice & Standards
  • Maintain and evolve the client’s tone and voice using established UX writing guidelines
  • Help set new standards for UX content across digital platforms
• Customer‑Facing Communications
  • Ensure all communications that require customer action are clear, actionable, and aligned with UX principles
• Collaboration with UX Designers
  • Partner with designers to create templates, define copy hierarchy, and optimize user flows
• Accessibility Compliance
  • Apply WCAG 2.1 standards to ensure digital accessibility in all content
• Content Types
  • Notification banners, action prompts, and other UX content that guides customer decisions (distinct from marketing content)

• Exceptional communication skills
• Proven experience in UX writing, content strategy, or copy editing for digital products
• Strong understanding of UX principles, content hierarchy, and customer‑centric communication
• Familiarity with WCAG 2.1 accessibility standards
• Ability to collaborate effectively with designers, product managers, and change management teams
• Exceptional attention to detail and consistency in tone and voice
• Experience in setting content standards and guidelines
• Knowledge of enterprise‑level digital platforms and customer engagement strategies
• Strong editing and proofreading skills with a focus on clarity and usability
• Passion for emerging technologies and platform innovation
• Self‑starter, driven to work independently and with a team
• Consulting experience preferred

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life.

Slalom prides itself on helping team members thrive. Benefits include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption & fertility assistance, short/long‑term disability. We also offer a yearly $350 reimbursement account for well‑being‑related expenses and discounted home, auto, and pet insurance. For this position, the hourly pay range is $45 to $53/hr depending on experience.

Slalom is an equal‑opportunity employer and is committed to attracting, developing and retaining highly qualified talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available during the selection process.

Mid‑Senior level

Full‑time

Information Technology

Business Consulting and Services