Assistant General Manager of Fitness

The Assistant General Manager of Fitness is an exempt position whose primary responsibility is the financial success of the fitness program through the on-going creation and/or development of staff, programs, services and facilities. The AGM will provide leadership to the fitness Associates to ensure that member needs are met and that the experience delivered surpasses expectations. The AGM will be required on a daily basis to exercise discretion and independent judgment in ensuring that the fitness program is successful and that the Associates are adequately developed.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Employee Management

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company polices and directives
• Performs timely performance evaluations on Associates.
• Compiles comprehensive reports regarding performance of Associates.
• Responsible for implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and procedures
• Oversee day-to-day Fitness operations run smoothly and efficiently through a visible management presence and leadership.
• Process, review and submit payroll for all Fitness Associates
• Act as club and/or regional Manager on Duty, as required

Fitness Operations Management

• Ensure safety and security through monitoring of facilities, equipment, and operational systems
• Regular inspections of the fitness area to ensure a clean, organized, safe, and well maintained facility; coordinate fitness repairs and maintenance
• Manage fitness operations including personal training, group exercise, yoga, Pilates, and fitness programs
• Fitness operations including customer service, communication, marketing, purchasing, supplying, budgeting, financial analysis, staffing, training, staff development and supervision
• Participate in the Manager on Duty program
• Manage financial performance of the Fitness program through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention
• Track, report and analyze the details of financial operation
• Prepare and implement action