Community Impact Consultant - Walnut Creek, CA

Community Impact Consultant - Walnut Creek, CA

Requisition Number: R7494 Community Impact Consultant - Walnut Creek, CA (Open)

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are committed to progress over perfection, creating a culture of innovation and adaptability. We are hiring a Community Impact Consultant to support CSAA IG in achieving its goals.

The Community Impact Consultant supports the design and delivery of social impact and employee engagement programs that advance the organization’s purpose and strategy. This role contributes to the development of initiatives and nonprofit partnerships that reflect the company’s values and drive meaningful impact in the communities we serve. Working collaboratively across teams, the consultant helps design, implement, and evaluate programs that strengthen nonprofit relationships, engage employees, and deliver measurable results.

The position combines creative program design with data-driven analysis and operational execution to support the organization’s evolving social impact strategy.

• Design and implement enterprise-wide social impact and employee engagement programs aligned with business and community priorities.
• Manage day-to-day coordination of nonprofit partnerships, including relationship management, reporting, and collaboration on shared goals.
• Develop and execute employee engagement programs that promote a culture of purpose and connection.
• Track, analyze, and report on participation, impact metrics, and partnership performance using tools such as Benevity.
• Create and deliver compelling presentations to internal and external audiences highlighting program strategy, impact, and results.
• Lead the creation of communication strategies that showcase program achievements and community stories.
• Identify and coordinate cross-functional collaboration opportunities to align social impact programs with enterprise strategies and inclusion and belonging objectives.
• Identify opportunities for innovation and continuous improvement in employee engagement and nonprofit collaboration.
• Support event planning, logistics, and execution for key community and employee engagement initiatives.
• Serve as lead administrator of giving and volunteerism software, ensuring excellent user experience for employees and timely disbursal of funding to community partners.
• Travel as needed for role, including nonprofit site visits, divisional or team meetings, and other in-person events.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

• Bachelor’s degree (B.A./B.S.) or equivalent combination of education and experience.
• 6+ years of successful experience in client services, nonprofit capacity building, fundraising, volunteer management, project management, program development and/or partnership and relationship management.
• 6+ years of related experience in community impact, social responsibility, employee engagement, or a related field, with demonstrated experience in a corporate environment.
• Project management – ability to take a concept from idea to execution, working effectively with a diverse set of stakeholders.
• Relationship management – consultative approach to working with partners, finding thoughtful and creative ways for mutually beneficial outcomes.
• Innovative – curiosity, entrepreneurial spirit, and enthusiasm for building programs that inspire change.
• Data insights – proficiency in data analysis and application, leveraging insights to assess and improve program effectiveness.
• Cultural fit – willingness to embrace company norms and actively shape the company culture.
• Flex work environment experience (preferred).
• Understanding of corporate giving programs, ESG, or community investment frameworks.
• Strong relationship management and communication skills.
• Excellent presentation and storytelling abilities, with experience presenting to varied…