Bowl Barista; Walnut Creek

Overview

Job Title: Bowl Barista (Broadway Plaza Location).

Location: Walnut Creek, California.

Schedule: Part-time, Hourly, On-site.

Bowl Barista at Broadway Plaza Walnut Creek! Hiring Team Members, Shift Leaders, & Assistant Managers!

Come join our healthy food startup. At Palmetto Superfoods, we make delicious açaí bowls & superfood smoothies to serve to our customers. We are growing every day and are looking for highly skilled individuals with enormous potential to join our team. At Palmetto, we are on a mission to not only provide healthy and delicious açaí bowls/ smoothies, but to also change the way we think about food in general.

There is so much poison in our food ecosystem here in America, we want to be the leaders in enhancing our mind and body through delicious and nutrient packed food. So come and join us to save the world!

We are Hiring:

• Team Members:
  Starting at $16/hr-$17/hr (depending on experience).
• Shift Leaders:
  Starting at $18/hr-$20/hr (depending on experience).
• Assistant Manager:
  Starting at $21/hr-$23/hr (depending on experience).

• Prepare and serve bowls and smoothies by following Palmetto Superfoods’ signature recipes, mastering each step to consistently deliver beautifully crafted, high-quality products.
• Confidently explain the health benefits of ingredients to customers in an upbeat and informative manner.
• Prioritize providing excellent customer service, including being positive and extremely polite, such as proactively informing guests of accurate wait times.
• Maintain thorough knowledge of food items, Palmetto Superfoods recipes, and ingredients.
• Effectively handle special circumstances or guest concerns with professionalism, attentiveness, and care.
• Step in to assist at the register and digital ordering platforms as needed, providing fast and friendly checkout service to ensure a smooth customer experience.
• Fully understand and adhere to the brand’s Employee Handbook (EHB) and Standard Operating Procedures (SOPs) at all times.
• Prepare food while following health, safety, and sanitation guidelines accordingly to proper Palmetto Superfoods preparation and safety procedures.
• Properly stock, rotate, and organize deliveries in a timely manner and at an appropriate time to ensure freshness and minimize waste.
• Wash blenders, containers, and ice cream scoopers, and return them to their designated areas.
• Continuously and thoroughly clean the kitchen, lobby, and outside area.
• Communicate effectively with other staff members and work as a team player to ensure that all orders are punctual and accurate.
• Communicate with managers about scheduling related matters in a timely manner, such as requesting time off.
• Practice punctuality by showing up on time and optimally taking breaks for the appropriate duration.
• Complete all opening, mid-shift, and closing responsibilities as scheduled, and follow daily and weekly reminders to keep everything running smoothly.
• Practice effective cost-cutting measures to maximize team success.
• Track food quality and promptly report inventory needs to ensure consistent product availability.
• Perform ad-hoc tasks as requested by management.

• Must be able to comfortably operate a basic computer and POS system to complete tasks, such as handling order receipts.
• Food Safety Certificate is required prior to employment.
• Exhibit a positive and down-to-earth personality, top-notch customer service, and active engagement in person and digital formats.
• Strong problem-solving skills and a calm, confident approach to challenges.
• Excellent communication, time management, and multitasking abilities.
• Must be reliable, punctual, and team-oriented.
• Be flexible and be able to work a part-time shift during our hours of 7 AM to 9 PM.
• Availability to work early mornings at open or closing times is preferred and compensated at a higher differential (depending on skills and experience).
• Must adhere to all health, safety, and sanitation requirements.
• Must be able to stand for long periods and occasionally lift medium-weight boxes.
• Ability to move quickly and with a sense of urgency to meet the demand of a fast-paced work environment.
• Maintain a clean and work-appropriate personal appearance while on shift.
• Come to work with a positive attitude and willingness to work well with others.
• Food experience or an active Food Handler Permit is a PLUS!
• Computer/Mobile knowledge is a PLUS!

• 401k Match.
• Paid Time Off/Sick Leave.
• Food Handler (Paid) Training/Reimbursement.
• 100% off (free) Bowl or Smoothie on each day worked.
• 15% off Discount for Friends and Family.
• Commuter Reimbursements when applicable.
• Access to Social/ Influencer Events such as Outside Lands Music Festival (Based on Employee Status).
• Access to Sport Events such as Warriors, Concerts at Chase Center, & 49ers at Levi's Stadium (Based on Employee Status).
• Growth opportunities into leadership roles such as Shift Supervisor, Assistant Manager, or General Manager.