Vehicle Delivery Specialist

Dri is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy! We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S,

Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us!

Driveway Valet The Driveway Valet is responsible for providing a seamless and frictionless premium customer experience. This position is an entry level position that will be responsible for acquiring and picking up all makes and models of new and used vehicles in the assigned market area.

Location:

Walnut Creek Subaru Hub, located at 2646 N. Main Street, Walnut Creek, CA 94597. The role requires regular travel to designated local locations and surrounding areas.

Pay Range:
The established pay range for this position is $19.25 to $28.85 per hour. The anticipated hiring range is $21.00 to $24.00 per hour, based on relevant experience, skills, qualifications, and market considerations.

Responsibilities Facilitate online vehicle acquisition sales via an online portal

Maintain customer appointment calendar

Educate customers on process

Maintain marketplace reports

Provide an excellent customer experience while completing thorough vehicle inspections

Execute vehicle acquisition paperwork

Maintain excellent communication with team and store leadership

Use online valuation tools to purchase or valuate customer vehicle

Troubleshoot any customer needs or concerns

Navigate customer through vehicle acquisition process

Complete required paperwork with customer

Acquire and Maintain a notary commission

Go under intensive training to ensure up to date knowledge of ALL Brands products and features

Other duties as assigned.

Skills and Qualifications Strong attention to detail

Excellent communication skills

Sense of urgency

Active listening

Critical thinking

Time management

Proficient vehicle product knowledge

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays PTO: 80 hours front-loaded on day 1

Short and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Competencies Does  the right thing, takes action and adapts to change

Self-motivates, believes in accountability, focuses on results, makes plans and follows through

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

Thrives on a team, stays positive, lives our values

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Up to 1/3 of time: standing, walking, lifting up to 25 pounds

Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
* Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.