Lead: Retail Pet Care & Customer Service
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) in Walnut Creek, CA. This role drives the pet parent experience, supports store events, and ensures safe, engaging service while managing daily operations and adherence to policies.
The position requires leadership in a fast-paced retail setting, with a focus on customer satisfaction, accountability, and collaboration across departments. Full-time hours include evenings, weekends, and holidays in a dynamic store environment.
This is a great opportunity to take on the Experience Lead:
Retail Pet Care & Customer Service role at Pet Smart, Inc.
We invite applications for the Experience Lead:
Retail Pet Care & Customer Service position located in Walnut Creek, CA, United States.
The following opportunity is for a Experience Lead:
Retail Pet Care & Customer Service with Pet Smart, Inc.
Our organisation is growing, and we are hiring a Experience Lead:
Retail Pet Care & Customer Service in Walnut Creek, CA, United States.
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