Quality Engagement Specialist

Join to apply for the Quality of Life Engagement Specialist role at Sage Eldercare Solutions

Quality of Life Engagement Specialist

Client homes throughout the East Bay region of the Bay Area (Walnut Creek, Hayward, San Leandro, etc.)

20-30 hours per week

Since 2001, Sage Eldercare Solutions (SES) has dedicated itself to creating solutions that promote quality of care and quality of life for older adults. Our team of professionals are expert problem-solvers, advocates, service coordinators, and QOL Engagement Specialists. With a well established professional network, we have an intimate knowledge of resources in the communities we serve. Our understanding of aging related issues enables our team members to best serve the interests and needs of our clients and family members, with equal attention to quality of care and quality of life.

The Hummingbird Program was born out of the firm belief that quality of life is as important as quality of care. Our clients, like all of us, are unique individuals with a capacity for joy and the need to feel connected to other people and engaged in the world around us. So, we created a unique group of trained professionals solely dedicated to quality of life—the emotional, intellectual, creative, environmental, physical, vocational and spiritual needs we all share as human beings.

Working in close collaboration with the Director of The Hummingbird Project and the Hummingbird Project Manager, the QOL Engagement Specialist plays a key role in planning and delivery of Hummingbird services, grounded in creative arts best practices. The QOL Engagement Specialist provides in-person or virtual billable direct services 85% of their total paid time.

This is an ideal role for a creative, dynamic and self-driven therapeutic arts or recreation professional with wide ranging experience in the delivery of quality of life services within the field of aging. A successful QOL Engagement Specialist is passionate about working with older adults and adults with disabilities and is a tenacious and 'out-of-the-box thinker and problem-solver. They are able to bring optimism about what is possible for our clients into all of their work, as well as a commitment to upholding a culture of excellence.

• Direct Service:
  Planning and Delivery of Creative, High Quality Hummingbird Services
  • Conduct initial phone calls with prospective clients and community members:
    • Demonstrates a holistic understanding of the client's quality of life interests and needs
    • Clearly articulates how The Hummingbird Project is uniquely equipped to address these needs in a way that is customized to the specific history, interests, and abilities of the client
  • Conduct in-home assessments of new clients, gathering information that will guide the formulation and delivery of creative, customized Quality of Life Plans that will significantly enhance clients' quality of life in the 7 domains of wellness.
  • Develops written Quality of Life Plans upon completion of the initial client assessment that focus on creativity and bringing joy to the clients lives, and can be shared with the client and/or responsible party.
  • Implements all aspects of the Quality of Life Plan, including obtaining needed materials, identifying barriers to implementation, and strategizing ways to overcome barriers.
  • Regularly develops new Quality of Life activities, ensuring they reflect creative best practices, and are targeted to achieving optimal individualized quality of life outcomes in identified domains of wellness.
  • Updates and modifies individual Quality of Life Plans to meet clients' changing needs and to regularly introduce new ideas, as appropriate.
  • Establishes positive and engaging working relationships, communicating effectively with wide ranging clients and responsible parties, from the initial start up of engagement with a new client, and throughout their work together.
  • Navigates family dynamics to maximize success in achieving quality of life goals.
  • Develops and implements curricula appropriate for implementation in group settings, including assisted living facilities, family caregiver support groups…