Registration Specialist; part-time

Registration Specialist (part-time)

Position Number: CM-289-2025
Division: $ATSDiv
Department:
English as a Second Language (ESL)
FTE: 0.475
Term (month/year): 12 Months/Year
Annual Salary Step Range: $26,311.42 - $33,580.86

Under general supervision, performs specialized work in enrolling and registering students; provides information and assistance to students and visitors regarding registration, student records, and admissions.

Supervision Received and Exercised:
Receives general supervision from assigned supervisory or management personnel. Exercises no supervision of staff.

Class Characteristics:
This is a journey-level class that performs the full range of registration support services, including student registration, monitoring attendance, and maintaining and updating the College’s student database system. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from other clerical and administrative support classes in that it is responsible for performing specialized work in the enrollment and registration of students and maintaining and updating student records.

• Performs registration support services to support departmental operations, including enrolling and registering students and creating and updating student databases; monitors waiting lists; notifies students of cancelled classes and various other registration updates; answers questions from and provides support services to students and visitors regarding registration, admissions, and student records policies and procedures of the College.
• Audits and monitors attendance; ensures weekly attendance posting is completed accurately by instructors; runs missing attendance reports and contacts instructors as needed.
• Assists students with placement tests, including preparing testing materials and sign-in sheets, providing information to counselors to proctor tests, and updating student database systems.
• Compiles information and data for various reports; checks and ensures accuracy of the data.
• Maintains and updates departmental record systems and specialized databases; enters and updates information; retrieves information from systems and specialized databases as required.
• Maintains accurate and detailed spreadsheets, files, and records, verifies accuracy of information, researches discrepancies, and records information.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
• Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in departmental or central files.
• Screens calls, visitors, and incoming mail; assists students and visitors and directs to appropriate locations and/or staff; responds to complaints and requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints.
• Composes, types, formats, and proofreads a variety of routine letters, reports, marketing materials, and documents.
• Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
• Promotes an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti‑racism, and accessibility.
• Provides quality customer service when interacting with the public, vendors, students, and College staff, including individuals from minoritized groups.
• Supports and abides by federal, state, local policies, and Board Policies and Administrative Procedures.
• Participates on committees, task forces, and special assignments, including, but not limited to Screening and Selection Committees and mandated trainings as required.
• Prepares and delivers oral presentations related to assigned areas as required.
• Performs other related duties as assigned.

Knowledge of:

• Principles…