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Manager, Financial Aid and Special Programs

Job in Walnut, Los Angeles County, California, 91789, USA
Listing for: Mt. San Antonio College
Full Time position
Listed on 2025-12-02
Job specializations:
  • Finance & Banking
    Financial Manager, Financial Compliance, Financial Consultant
  • Management
    Financial Manager
Job Description & How to Apply Below

Overview

Manager, Financial Aid and Special Programs

Position Number: CM-243-2024
Division: $ATSDiv
Department: Financial Aid
FTE: 100
Term (month/year): 12 Months/Year
Annual Salary Step Range: $- $

Initial Screening Date: 07/21/2025
Open Until Filled: Yes

Position Description

Position Overview: Under general direction, plans, directs, administers, supervises, and participates in the daily operations and activities of financial aid, scholarship, and veterans services programs in the Financial Aid Department; plans, organizes, and coordinates the development and implementation of assigned programs and services; provides responsible technical assistance to the Director, Financial Aid; performs a variety of technical tasks relative to the assigned functional area.

Supervision Received and Exercised: Receives general direction from Director, Financial Aid. Exercises direct and general supervision over assigned staff.

Class Characteristics: This is a management level class in the financial aid functional area that exercises independent judgment on diverse and specialized financial aid, scholarship, veteran services, and other student support services functions and has significant accountability and ongoing decision-making responsibility associated with the work. The incumbent organizes and oversees day-to-day financial aid activities, reporting, and record keeping and is responsible for providing professional-level support to the Director, Financial Aid in a variety of areas.

Responsibilities include oversight of various financial aid and outreach programs, projects, and activities, in addition to budget and report preparation activities. This class is distinguished from the Assistant Director, Financial Aid in that the latter assists the Director in providing overall responsibility for all functions for the Financial Aid Department.

Responsibilities
  • Plans, organizes, assigns, supervises, and reviews the work of assigned staff in the Financial Aid Department; trains staff in work procedures; provides policy guidance and interpretation to staff; evaluates employee performance and works with employees to correct deficiencies; recommends and implements disciplinary procedures; assists in selection and promotion.
  • Recommends and implements goals, objectives, policies and procedures, and changes to applicable Federal, State, local, and District regulations; establishes schedules and methods for assigned financial aid functions.
  • Monitors services and activities of assigned programs and functional areas within the Financial Aid Department; identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
  • Determines and recommends staffing needs for assigned programs, services, projects, and activities; participates in annual budget preparation; prepares detailed cost estimates; maintains a variety of records and prepares routine reports of work performance.
  • Assists in developing, evaluating, and modifying programs and services designed to ensure students’ access to financial aid and financial aid assistance.
  • Participates in the development and implementation of marketing and advertising strategies to promote assigned programs, projects, and services; plans and coordinates assigned financial aid program workshops, presentations, information sessions, ceremonies, and events.
  • Develops relationships with local high schools and community organizations; serves as primary point of contact for members of the local community and school districts regarding District financial aid programs and services.
  • Researches and analyzes program data; prepares comprehensive technical records and reports; implements findings and takes corrective action, as necessary.
  • Works with State and Federal auditors on compliance surveys and findings.
  • Prepares and presents various reports and other necessary correspondence; supervises the preparation and maintenance of related reports, records, and files; ensures the proper documentation of activities.
  • Attends and participates in professional group meetings and various District committees and advisory groups; stays abreast of new trends and innovations in the field of financial aid programs; researches emerging products and enhancements and their applicability to District needs.
  • Monitors changes in regulations and technology that may affect assigned functions and operations; implements policy and procedural changes after approval.
  • Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
  • Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
  • Establishes, implements, and fosters an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility…
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