EDI​/ERP Coordinator

Overview

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$60,000.00/yr - $80,000.00/yr

The Electronic Data Interchange (EDI) / Enterprise Resource Planning (ERP) Coordinator reports directly to the VP of IT&S and is responsible for implementing, migrating, maintaining, and enhancing EDI exchanges. This role supports existing integrations and develops new trading partner relationships, including EDI mapping and communication setup, across Markwins’ North America and EMEA business units.

• Coordinate and execute trading partner setup and testing activities to ensure successful integration and compliance with our cloud EDI solution provider.
• Act as a liaison between Markwins’ trading partners, internal business stakeholders, and cloud EDI solution provider, ensuring clear and effective implementation and communication.
• Provide production support by proactively monitoring daily EDI operations and performing root cause analysis to resolve issues.
• Manage and resolve assigned cases from the EDI support queue in a timely and effective manner.
• Support trading partner onboarding and enhancements, including EDI document mapping and communication setup.
• Develop, implement, and maintain EDI best practices related to trading partner configuration and document mapping for ERP ingestion.
• Apply a professional, timely support model in response to reported EDI issues and service requests.
• Provide regular updates to the IT management team on project status, support activities, and process improvements.
• Ensure adherence to all corporate and IT governance policies, procedures, and compliance standards.
• Perform other duties as needed and directed by management.

• Mid-Senior level

• Full-time

• Information Technology, Analyst, and Customer Service

• Retail Health and Personal Care Products