Concierge
Listed on 2025-11-29
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
New Pond Village, 180 Main Street, Walpole, Massachusetts, United States of America
Job DescriptionPosted Thursday, November 13, 2025 at 5:00 AM
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality.
Responsibilities- Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
- Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
- Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
- Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
- Pays great attention to detail, is observant and intuitive.
- Demonstrated passion for serving people.
- High school diploma or general education degree (GED) preferred.
- One to three years customer service experience and/or training; or equivalent combination of education and experience.
- Excellent telephone communication skills
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
- 8 holidays & 2 floating holidays
- Discounted Meal Program
- Paid Training & Company-provided Uniforms
- Associate Referral Bonus Program
- Physical & Mental Health Wellness Programs
- 401k Retirement Plan with Company Match
- Tuition Reimbursement Program
- Vacation and Health & Wellness Paid Time Off
* Eligibility may vary by employment status
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