Pharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose‑driven colleagues.

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and becoming a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience.

• Live our purpose by following all company SOPs at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; offer immunizations and other services at the register and over the phone; and demonstrate compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, as permitted by law and directed by the pharmacy leadership team (e.g., accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, waiting bin inventories).
• Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs, and voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies and procedures to ensure patient safety, controlled‑substance dispensing, record‑keeping, and patient privacy.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.

• Complete additional licensure and training requirements to obtain Technician Immunizer status to prepare and administer vaccines.
• Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist‑on‑duty.
• Monitor for and respond to adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information; track and document for each applicable patient.
• Monitor and manage vaccine supplies.

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, licensure/certification. If the state board does not address a minimum age, must be at least 16 years. If no minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled.
• State‑level licensure and national certification requirements vary by state.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and Focus: concentrate on tasks, pivot quickly, confirm prescription information, and ensure label accuracy.
• Customer Service and Team Orientation: look for ways to help people in a friendly manner; notice and respond…