Credit Controller

We currently have an exciting opportunity for a Credit Controller to join our Internal Finance team, based at our Head Office in Aldridge, West Midlands. This role will report directly to the Credit Control Manager.

• Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms
• Posting cash and allocating to the ledger
• Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment
• Keep accurate records of all clients contact to enable understanding of queries and confirmation of all clients contacted
• Attend monthly debtor meetings with partners, either via teams or at the office
• Ensure customer refunds are appropriately authorized and processed

• Minimum two years of experience within a credit control environment
• Microsoft Excel
• Well organised and used to working under pressure
• Demonstrates attention to detail and a high concern for accuracy
• Good telephone manner
• A good team player

• Death in service (4x salary)
• 24 hour access to a GP
• 25 days holiday + bank holidays
• Access to a Cycle to work scheme
• Access to a discount platform
• Access to an EAP system
• Employee Referral Scheme

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.