Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Job Description

Title: Administrator

Contract: 6 months

Location: Walsall, UK (On-site)

Working Pattern: Full-time (Monday to Friday - 40 hrs/week - 8:30 am to 5:00 pm)

We are looking for a highly organised and detail‑oriented Administrator to provide administrative and data management support within a busy operations team. The role involves processing data, maintaining accurate records, supporting customer enquiries, and assisting with the smooth day‑to‑day running of the service. This position would suit someone with excellent attention to detail, strong IT skills, and the ability to manage multiple tasks in a fast‑paced environment.

• Accurately enter, update, and maintain data across spreadsheets, Salesforce, and bespoke systems.
• Process documentation, customer requests, and administrative records in a timely manner.
• Investigate and validate data, producing reports and highlighting discrepancies where required.
• Answer inbound calls and emails, providing professional customer service and resolving routine queries.
• Support operational teams by monitoring records, updating information, and reallocating work where required.
• Operate the weighbridge system, processing tickets and maintaining accurate records.
• Organise meeting rooms, welcome visitors, order stationery, and provide general office administration support.
• Assist with ad hoc administrative projects and ensure compliance with company procedures and Health & Safety policies.

• Previous experience in administration, data entry, or office support.
• Excellent attention to detail with strong accuracy when processing data.
• Proficient in Microsoft Office, particularly Excel, and confident using databases or CRM systems.
• Strong organisational and time management skills with the ability to prioritise workload.
• Good communication skills and a professional telephone manner.
• Able to work independently and use initiative in a busy environment.

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.