Medical Support Secretary

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Main area Gynaecology Grade NHS AfC:
Band 2 Contract Permanent: 30 hours per week Hours Part time - 30 hours per week (hours split Mon-Fri - times TBC with successful candidate) Job
-WCCSS-8059391

Site Walsall Healthcare NHS Trut Town Walsall Salary £25,272 Pro rata Salary period Yearly Closing 10/08/2026 23:59

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

The Medical Support Secretary provides efficient and effective administrative support to the Gynaecology Service, helping to ensure the smooth running of the clinical team. Working closely with Medical Secretaries and clinicians, the post holder will undertake a range of secretarial and administrative duties that contribute to the delivery of a high-quality patient service.

The role includes producing clinical correspondence, arranging appointments, maintaining accurate patient records, supporting meetings, managing telephone enquiries and using a range of Trust IT systems to process information efficiently and confidentially. The post holder will also provide cross-cover for colleagues and support the day-to-day organisation of the department.

Strong organisational, communication and IT skills are essential, together with the ability to manage a varied workload, work collaboratively and maintain high standards of accuracy. By providing reliable administrative support, the Medical Support Secretary will play an important role in enabling clinicians to deliver safe, effective and patient-centred care while ensuring patients receive a professional and responsive service throughout their care journey.

We are looking for a highly motivated individual to provide comprehensive administrative and clerical support to the Gynaecology Department as directed by the Team Leader and/or Care Group Support Manager. The successful candidate must be able to work using their own initiative, and also as part of a busy team. Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.

A working knowledge of the Trust internal systems would be required for this post.

You will be expected to cross cover in our Easibook Admin (theatre booking) and Colposcopy Admin teams

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general…