Medical Revalidation and Planning Administrator

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Main area Admin Grade NHS AfC:
Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job
-CORP-8274906

Site Walsall Manor Hospital Town Walsall Salary £25,760 - £27,476 per annum Salary period Yearly Closing 07/10/2026 23:59

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

The post holder is expected to:
Provide administrative and system management support to the Medical Directorate and Medical Revalidation Team
The post-holder will need to have a good degree of interpersonal skills, literacy, numeracy, organisational ability and IT (Microsoft Office) skills and be able to demonstrate and articulate an understanding of the wider work-streams of quality and governance.
The post holder should have an understanding and overview of the work of the Medical Directorate, including managing all incoming mail, telephone calls, messages and co-ordinating meetings. This will enable the post holder to fully support the wider Medical Directorate team to prioritise and manage their own workload in an informed and effective manner.

Key Responsibilities

Provide effective administrative support for the Trust’s medical appraisal, revalidation and job planning programmes.

Maintain and update relevant databases, systems and records accurately, using appropriate Trust IT systems.

Communicate professionally with clinical and non-clinical colleagues by email and telephone, responding to queries, recording messages and escalating issues where required.

Issue correspondence, reminders and communications in line with Medical Appraisal and Revalidation policies and job planning requirements.

Prioritise workload effectively, responding appropriately to urgent or unexpected matters while maintaining a high-quality administrative service.

Prepare and collate information, reports and statistics and maintain databases as required.

Support the organisation and administration of job planning schedules, meetings and associated programmes of work.

Monitor progress and provide reports, escalating issues to the Medical Revalidation and Job Planning Manager where necessary.

Support appraisal and revalidation processes, including reminders, data entry and preparation of information.

Collate 360-degree and multisource feedback, including patient and colleague feedback, and accurately prepare feedback summaries.

Input and extract appraisal and revalidation data…