Clerical Officer in Gynaecology - Easibook​/Pre-assessment

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Main area Gynaecology Grade NHS AfC:
Band 2 Contract Permanent: 37.5 hours Hours Full time - 37.5 hours per week (Monday-Friday) Job
-WCCSS-8320526

Site Walsall Healthcare NHS Trust Hospital Town Walsall Salary £25,272 Per annum Salary period Yearly Closing 26/10/2026 08:00

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM

To work as part of a Gynaecology Out-Patient department team, predominantly responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking gynae and breast patients into pre-op appointments, theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.

At times the post holder will be expected to cover general admin duties within the main Gynaecology Department

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

PREVIOUS APPLICANTS NEED NOT APPLY

Key Responsibilities

• To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
• Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
• To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
• Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
• To extract case notes as and when necessary in the Health Records Library.
• To accurately input data onto theatre I.T. system
• Produce accurate and up to date theatre lists using the I.T. theatre system.
• Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
• Ensure theatre lists are effectively…