Colposcopy Administrator

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Main area Administration Grade NHS AfC:
Band 3 Contract Permanent: 20 hours per week Hours Part time - 20 hours per week (Days/hours TBC) Job
-WCCSS-8321403

Site Manor Hospital Walsall Town Walsall Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 26/10/2026 08:00

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM

Support Colposcopy Administrator

AfC Band 3 post - 20 Hours

The Gynaecology service is looking to recruit an enthusiastic, self-motivated administrator to complement our existing friendly team. Your involvement in our team will help fulfil our commitment to delivering a comprehensive, medical audio and word-processing service to the clinical team within the Colposcopy service.

You will have good organisational skills and be able to manage your workload effectively. It is desirable for you to be competent in using Careflow and Dragon dictation software

We require good communication skills and an excellent telephone manner and professionalism is expected within this role at all times. You will have a good command of the English language with the ability to understand and accurately convey verbal and written information.

Support the Colposcopy Medical Secretary/Administrator with day-to-day management of the service.

Ensure patients receive positive, courteous and helpful support.

Work with colposcopy medical staff and nurse colposcopists to ensure queries are dealt with effectively.

Respond to patient and community enquiries.

Maintain knowledge of the NHS Cervical Screening Programme and referral pathways.

Manage Direct Referrals ensuring appointments meet National Colposcopy Standards.

Attend MDT meetings.

Ensure information entered onto database is robust, accurate and complete.

Liaise with departments, GP practices and hospitals to obtain required information.

Act as first point of contact for patients regarding appointments and results.

Ensure results and follow-up appointments are issued appropriately.

Monitor non-attendance and ensure required notifications are made.

Type clinical…