Senior Care Assistant

Furlong House, Bloxwich, Walsall WS3 2LJ

• Manage demanding diaries with accuracy—balancing schedules, travel arrangements and conflicting priorities.
• Prepare and organise meetings, including agenda support, board packs and relevant documents, ensuring information is consistent and accessible.
• Coordinate correspondence and communications, drafting responses, handling queries and escalating matters appropriately.
• Maintain strong stakeholder relationships, acting as a trusted liaison between internal teams and external contacts.
• Track actions and deadlines, ensuring follow-up is completed and stakeholders are kept updated.
• Handle confidential information with discretion and integrity at all times.
• Support project-level activity where required—logging actions, chasing updates and keeping records tidy and audit-ready.
• Continuously improve administrative processes to increase efficiency, accuracy and reliability.

• Proven experience as a Personal Assistant or Senior PA (or in a similar high-level support role).
• Exceptional organisational skills, with the ability to handle competing deadlines without losing attention to detail.
• Strong written and verbal communication skills, including confident drafting and clear, professional correspondence.
• Advanced competence with MS Office (including Word, Excel and Outlook) and the ability to produce accurate documentation.
• A track record of working with confidentiality and professionalism, even under pressure.
• The ability to work independently, show initiative and prioritise effectively.
• A friendly, service-minded approach—because you’ll be supporting people and teams, not just schedules.