Account Manager

Account Manager

The Role :
The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth.

• Achieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved.
• Manage a customer portfolio of key accounts and specialist projects to build strong and lasting relationships.
• Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
• Work with Barhale senior management to ensure leads are generated where appropriate.

• Offer full support to Sales Manager on PQQs tenders and major projects that benefit the business.
• Work closely with Business Unit Management Sales Manager and Marketing Team to ensure the right customers are being targeted with offers promotions clearances and special offers.
• Identify mailshots and exhibitions that BCS should attend as a business.
• Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.
• Monitor competition from a sales perspective and ensure that all information is shared.

• Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities.
• Participate in networking at industry events and exhibitions to benefit the business.
• Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers.

• Complete a winning works summary on a monthly basis that contributes towards the board report and quarterly business review submissions.
• Share good news stories; major wins new accounts high profile orders tender success on all relevant platforms including Barhale news and communication cascades that raise the profile of BCS Group.
• Complete own administration requirements in a timely fashion.

• Complete tasks in accordance with risk assessments notify the Team Leader of any potential noncompliance.
• Report accidents and Positive Interventions using the correct methods.
• Ensure the correct PPE is used at all times.
• Maintain excellent levels of housekeeping ensure areas are free from waste and trip hazards etc.
• Identify / Submit positive interventions where needed.
• Work in conjunction with HSEQ policies and procedures.

• Sales targets
• New business
• Customer retention
• Customer satisfaction

• Sales Manager
• Internal Sales Team
• Key Clients
• Key Suppliers
• Accounts Team

The successful candidate is likely to meet all of the following criteria :

• Experience and in depth knowledge and understanding of working in sales.
• Strong verbal and written communication skills.
• Good time management and planning skills.
• Ability to prioritise workload and meet deadlines.
• Strong presentation skills.
• IT skills CRM and design software experience are essential.
• Team player.

• Experience of working in the construction and hire industry.

BCS Group a subsidiary of Barhale Holdings Plc is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers ensuring the right product or solution is delivered to the right location on time. With over 5000 items within our core range BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners.

Manufacturing
:
Our capabilities include standard and bespoke signage labels temporary and permanent road traffic signs and bespoke steel fabrication / installation which includes footbridges walkways flooring guardrails ladders and tunnelling products.

Extensive Stock Range :
Distributor of leading industry brands in PPE & clothing traffic management safety &…