Key Account Manager

Key Account Manager - Midlands - £47,000 Key Account Manager (Tech) - Drive Strategic Growth and Client Success in a Dynamic Environment

Are you a seasoned account management professional with a passion for technology and supply chain solutions? We are seeking a proactive and results‑driven Key Account Manager (KAM) to join our team at Arvato SCS UK. In this pivotal role, you will partner closely with high‑profile clients to ensure their business objectives are met through exceptional service delivery, strategic management, and innovative solutions.

If you thrive in a fast‑paced setting, excel at building strong relationships, and have a keen eye for data‑driven insights, this is your opportunity to make a significant impact.

• Proven experience in supply chain or technology‑focused account management
• Strong analytical skills with the ability to interpret client data and identify trends
• Excellent communication and interpersonal skills to engage with stakeholders at all levels
• Demonstrated leadership capabilities, especially in managing customer service teams
• Project management experience for client‑facing initiatives
• Ability to work independently with a high degree of organization and attention to detail
• Knowledge of SAP or similar ERP system is desirable
• Competence in change management, continuous improvement initiatives, and risk mitigation strategies
• Familiarity with contractual management, P&L oversight, and cost control

• Experience working with international clients or within a global KAM framework
• Background in process improvement methodologies such as Six Sigma
• Exposure to supply chain solutions and complementary technologies
• Multilingual abilities to support diverse client portfolios

• Bachelor's degree in Business, Supply Chain, Logistics, or related field
• Several years of relevant account management experience, ideally within technology or logistics sectors
• Proven track record of managing complex accounts and delivering growth

• Willingness to travel as needed to meet client and business needs
• Commitment to health, safety, and regulatory compliance standards
• Ability to adapt to evolving business priorities and operational changes

Take the next step in your career by applying today and unlock new opportunities in strategic account management that make a real difference for clients and your professional growth. Join us and be part of a forward‑thinking team dedicated to excellence and innovation.

Contact Jonathan on (phone number removed) for more information about this Key Account Manager role