Strategic Consumer Insight Lead – Customer-Centric
Listed on 2026-10-20
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Business
Corporate Strategy
South Staffordshire Water is seeking a Strategic Consumer Research & Insight Lead to place the voice of customers at the heart of business planning. You will drive a comprehensive research programme influencing PR29, long-term plans and customer investment priorities, reporting to the Strategy & Regulation Director.
You will lead qualitative and quantitative studies, manage agencies, and develop innovative engagement approaches to inform decisions with regulators and senior leadership.
Are you ready to take on the Strategic Consumer Insight Lead – Customer-Centric Growth role at Institute of Water?
All applications are reviewed carefully by our team.
The position is based in Walsall, England, United Kingdom.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 55.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
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