Technical​/Sales Trainer

Full-time Permanent Mid-level Senior

Location:

Field Based / Multi-Site

Reporting to:
Group SHEQ Director

We are looking for someone with a strong technical background to join the business and help us transform how we train, develop, and support our Survey and operational teams.

You don’t need to already be an experienced Technical Trainer. We’re far more interested in finding someone who truly understands construction, surveying, installation, or home improvements, works exceptionally well with people, and has the practical knowledge and confidence to raise standards across the business.

Initially, the role will have a strong focus on our surveyors and survey quality. You’ll work directly alongside our field teams, investigate where things are going wrong, and put the right training, standards, and support in place to significantly improve our Right First Time performance.

• Improve Standards: Work directly with Surveyors and Installers to elevate technical accuracy and quality out in the field.
• Problem Solve & Analyze: Review survey errors, installation issues, and recurring operational problems to identify root causes.
• Process & Material Development: Help establish clear survey standards, checklists, practical guidance, toolbox talks, and training materials.
• Coaching & Field Support: Provide hands-on coaching, deliver field-based support, and assist new starters or team members needing extra development.
• Assess
  
  Competency:
  
  Carry out practical assessments and help develop our internal competency sign-off process.
• Cross-Department
  
  Collaboration:
  
  Partner with Operations, Customer Services, and SHEQ to translate lessons learned into actionable operational improvements.
• Drive Performance: Focus on reducing rework, errors, and customer issues to raise overall Right First Time metrics.

You might currently be working as a Surveyor, Installer, Technical Manager, Supervisor, or in another hands-on construction/home improvement role
, looking to take your career in an exciting new direction.

• Strong practical and technical knowledge of surveying, installation, or construction.
• Ability to explain complex technical details clearly and build trust with different teams.
• Confidence to challenge poor standards constructively when something isn't right.
• A genuine passion for helping people improve and developing others.
• A practical approach to problem-solving and process improvement.
• Willingness to travel regularly across our regional depots and spend meaningful time with field teams.

Note:

If you have the right technical foundation and attitude, we will fully support you in acquiring formal training qualifications.

This is a brand-new role, giving you a blank canvas to make a real impact. We are building a structured, business-wide approach to technical training and competency—with ambitious longer-term plans to develop our own Inst Academy
, internal training capabilities, apprenticeships, and structured career pathways.

If you have the technical foundation and the drive to build something special, we want to hear from you.