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Senior Complaints Resolution Lead — Hybrid
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-06-26
Listing for:
Opus People Solutions Ltd
Full Time, Seasonal/Temporary
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Opus People Solutions Ltd is recruiting for a Senior Customer Complaints Coordinator for Walsall Council. This role involves leading a customer-focused complaints resolution service, managing high-level complaints, and ensuring compliance with standards.
Ideal candidates will have extensive experience in complaint handling, strong organisational skills, and proficiency in MS365 applications. This temporary position offers a hybrid work arrangement after training, with an hourly pay rate of £18.36.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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