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Senior Customer Complaints Lead: Fast-Paced Resolutions

Job in Walsall, West Midlands, WS1, England, UK
Listing for: Carrington Blake Recruitment
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34200 - 41800 GBP Yearly GBP 34200.00 41800.00 YEAR
Job Description & How to Apply Below

Carrington Blake Recruitment is hiring a Senior Customer Complaints Coordinator in Walsall, UK, to manage high-level customer complaints and deliver excellent resolutions. You will handle about 100 enquiries daily, ensuring professionalism and compliance with company policies.

The successful candidate will demonstrate strong attention to detail, excellent communication skills, and the ability to manage multiple priorities effectively. Join us in a fast-paced environment and contribute to continuous improvement efforts.

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Position Requirements
10+ Years work experience
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