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Customer Service Advisor - Relationship & Upsell Specialist
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-07-13
Listing for:
Sunbelt Rentals UK & Ireland
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sunbelt Rentals UK & Ireland is seeking a Hire Controller to deliver a best-in-class customer service experience. You will manage end-to-end customer journeys, from initial enquiry to post-hire feedback, with a focus on building lasting relationships and identifying upsell opportunities.
You’ll combine product knowledge with practical problem solving in a fast-paced, operation‑driven environment, liaising by phone, email and website requests to help customers achieve their hire goals and
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