Call Centre Advisor
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-07-19
Listing for:
Interaction Recruitment Group
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Overview
£12.71 per hour plus uncapped bonus
40 hours per week
Monday to Friday 8am-6pm, Saturdays 9am-5.30pm (5 days per week, Saturdays on rotation)
Office based - At our iconic Bescot Headquarters
Responsibilities- Deal with New and Existing customers calling to enquire about RAC's range of servicing and maintenance services.
- Provide industry-leading customer service and discuss options with customers.
- Discuss options and services available and provide quotations on potential costs for required work.
- Use strong communication skills to turn customer enquiries into bookings for RAC's mechanics to complete.
- Call Centre Experience
- Excellent communications skills
- Ability to handle objections and convert enquiries into bookings
- Professional telephone manner
- Resilience
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