Senior Customer Experience & Delivery Manager
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-08-21
Listing for:
Walsall Council
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Walsall Council's Customer Experience Centre is recruiting a Customer Delivery Manager to shape and lead our frontline services, including Corporate Complaints, Members' Enquiries, Council Tax, and Clean & Green. This is a key management role responsible for driving performance, innovation and delivering high-quality, customer-focused outcomes.
You will lead multiple teams, supporting Team Leaders and staff, use customer insight to improve journeys and collaborate across the Council to set the
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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