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Senior Customer Complaints Resolution Lead
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-09-04
Listing for:
Opus People Solutions
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Opus People Solutions, on behalf of Walsall Council, is seeking a Senior Customer Complaints Coordinator to lead the complaints service and deliver timely, fair outcomes. The role covers complex cases, ensures compliance, and focuses on a high-quality customer experience.
Hybrid working after training; 37 hours per week; pay £18.35 per hour PAYE. Temporary 3 months with potential extension; DBS basic required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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