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Frontline Family Hub Customer Advisor

Job in Walsall, West Midlands, WS1, England, UK
Listing for: Walsall Community Network
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 29542 - 32046 GBP Yearly GBP 29542.00 32046.00 YEAR
Job Description & How to Apply Below

Walsall Council is seeking enthusiastic Customer Service Advisors to join the Best Start Family Hubs, delivering a warm, professional frontline service to families, carers and professionals across Family Hub locations in Walsall. You will help with information, signposting and referrals to ensure the right support is accessible when needed.

The role is on-site, permanent, with a Grade 5 salary (£29,542–£32,046) and 37 hours per week.

We invite applications for the Frontline Family Hub Customer Advisor position located in Walsall, England, United Kingdom.

We appreciate your interest in this position.

Join Walsall Community Network and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Frontline Family Hub Customer Advisor role at Walsall Community Network, based in Walsall, England, United Kingdom.

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