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Billing & Service Advisor — Customer Care Specialist

Job in Walsall, West Midlands, WS1, England, UK
Listing for: Echo Managed Services
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

Echo Managed Services is seeking a Customer Service Advisor in Walsall to handle a high volume of inbound calls related to water billing, payments, Direct Debits and service enquiries. You will use strong communication and problem-solving skills to deliver positive outcomes on every interaction.

You'll receive training and have opportunities to progress into specialist and team-leader roles as you develop your career within our supportive environment, with a focus on customer satisfaction.

We are looking to fill the Billing & Service Advisor — Customer Care Specialist position at Echo Managed Services in Walsall, England, United Kingdom.

As a Billing & Service Advisor — Customer Care Specialist, you will play an important part at Echo Managed Services in Walsall, England, United Kingdom.

We invite applications for the Billing & Service Advisor — Customer Care Specialist position located in Walsall, England, United Kingdom.

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