Attendance Officer

Smile Education are recruiting for a school‑experienced Behaviour Support / Pastoral Lead to start immediately for a school in Telford.

This role will be full‑time, Monday – Friday, 08:00–16:00, starting as soon as possible.

• Support students with challenging behaviour, emotional needs, and barriers to learning
• Monitor behaviour trends and pastoral concerns across the school
• Identify students who require additional pastoral or behavioural support
• Work closely with Senior Leadership Team, Heads of House, Tutors, SENCo, Inclusion team, and other relevant staff regarding students of concern
• Meet with students and parents/carers to support positive behaviour and engagement
• Deliver restorative approaches, mentoring, and targeted interventions to improve behaviour and wellbeing
• Liaise with external agencies where appropriate to support students’ pastoral needs
• Contribute to the school’s safeguarding and wellbeing provision

We would like applicants to have prior experience in behaviour support or pastoral work within a school setting. Experience in student monitoring systems (SIMS / CMIS / BROMCOM / ARBOR) is desirable.

• Experience in supporting students with behaviour and pastoral needs
• Strong communication and relationship‑building skills
• Experience in mentoring or running pastoral interventions
• Excellent organisational and record‑keeping skills
• Ability to remain calm, fair, and consistent when managing challenging behaviour

Smile Education are an agency with a difference. We are education specialists, with a proven record of assisting both experienced teachers and leaders, in addition to those starting their career. We provide training and CPD opportunities and are proud to work with some of the largest academy trusts in your local area. We’re passionate about finding the perfect role for you!

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS, and Qualifications.