Attendance Officer

Attendance Officer

Salary:
Grade4(NJC6-11)

Hours:

Fulltime

Contract type:
Fixed term (two years)

Reporting to:
Assistant Headteacher / Attendance Manager

Responsible for:
Work collaboratively with the Attendance and pastoral teams to monitor and manage student attendance and absence, ensuring timely follow‑up, accurate record‑keeping, and appropriate support for students.

We are seeking a detail‑oriented and proactive Attendance Officer to join our team. The successful candidate will oversee the day‑to‑day absence management of students, support the Attendance Manager, and contribute to improving overall academy attendance.

If you’ve got the talent, passion, and determination – we’ve got all the support you need to become our next Attendance Officer
.

At Shire Oak Academy, we are on an ambitious journey of improvement and growth. We are seeking a committed professional who recognises the vital link between attendance, safeguarding, and student achievement
, and who is ready to play a key role in ensuring every student is present, engaged, and able to succeed. This is your opportunity to take a central role in improving attendance, reducing persistent absence, and removing barriers to learning – making a lasting impact and helping our students to truly #Be Incredible .

From day one, you will work closely with our Student Support Manager, pastoral teams, and Senior Leadership Team to monitor attendance, track absence data, and implement timely, supportive interventions. You will build positive relationships with students, families, and external agencies, using a collaborative and proactive approach to promote excellent attendance and address concerns early.

You will be part of a dedicated whole‑school team that shares a strong commitment to improving outcomes for every student, particularly those who are most vulnerable. Whether you are an experienced Attendance Officer or have a background in pastoral, safeguarding, or administrative support, this role offers the opportunity to make a meaningful difference by ensuring that every student is in school, ready to learn, every day.

Shire Oak Academy is at the heart of the community in Walsall. We are proud to be part of the Mercian Trust
, a family of schools united by a commitment to students and to one another. Our Trust focuses on collaboration, integrity, and above all, doing what is right for young people.

This is an exciting opportunity to be part of a school that is determined to raise aspirations and transform outcomes for our students. You’ll be joining a dedicated staff team and working with fantastic students, supported by great leaders who are making a real impact every day.

The Attendance Officer will lead on key operational aspects of the Academy’s attendance strategy, working in close partnership with the Attendance Manager to secure sustained improvements in student attendance and punctuality.

• Oversee the first‑day response process to ensure all unexplained absences are identified and followed up swiftly, in line with safeguarding and statutory requirements.
• Ensure the accuracy, integrity, and compliance of all Academy registers, maintaining high standards of data management.
• Implement and monitor attendance communications with families, using a consistent and supportive approach that reflects the Academy’s Attendance Policy.
• Analyse attendance data to identify trends, vulnerable groups, and patterns of concern, and coordinate timely, targeted interventions.
• Play a proactive role in reducing persistent and severe absence, contributing to whole‑school attendance improvement strategies.
• Work collaboratively with pastoral leaders, safeguarding teams, and external partners, including the Education Welfare Officer, to remove barriers to attendance and support positive engagement.
• Support the development and implementation of attendance initiatives, campaigns, and systems that promote a culture of high expectations and regular attendance.

• Monitor Academy registration systems are developed and correctly administered and report on the quality of…