Attendance Mentor

Attendance Mentor – Walsall (onsite) – £26,950

Location: Walsall

Hours: Full-time, Permanent, 37.5 hours/week

Help us “Elevate Education, Everywhere.”

At Etio, we’re passionate about improving education systems and changing lives. As part of our mission to elevate education everywhere, we're thrilled to be delivering the Attendance Mentorship Pilot Expansion (AMPE), a vital programme commissioned by the Department for Education to address the national pupil attendance challenge.

• Provide tailored one-to-one mentoring to severely or persistently absent pupils
• Work with families, schools and local services to identify barriers to attendance
• Support pupils in schools and safe community spaces, helping them re‑engage with education
• Create action plans with practical steps to improve attendance and outcomes
• Manage a caseload across three pupil cohort waves each year
• Work collaboratively with DfE teams, school leaders, and multi‑agency partners
• Contribute to the continuous development of best practice in attendance mentoring

• GCSEs (or equivalent) in English and Maths at Grade C or above
• Completion of Level 3 Coaching and Mentoring course (required within first year, funded by Etio)
• Excellent communication and stakeholder management skills—written, verbal, and listening
• Mentoring or coaching experience with young adults
• Confidence using iPads for session write‑ups and Thrive software
• Resilience
• Knowledge of safeguarding practices and working with vulnerable learners
• Experience of multi‑agency working and relationship building with schools and partner organisations
• Ability to plan and manage your own workload effectively
• Understanding of school systems and the wider educational landscape
• Comfortable working autonomously and taking initiative
• Access to a reliable internet connection (6 mb down / 1 mb up or better)

• Thrive practitioner licence – a mentoring qualification (or willingness to undertake training)
• Experience in developing and delivering individual support plans
• Using referral networks and specialist agencies to achieve results
• Knowledge of the local education landscape

• CPD offer covering topics such as school systems, SEND, safeguarding, restorative practice
• Thrive Licensed Practitioner training
• Grow confidence in case management, school engagement, and impactful mentoring techniques
• Participate in a programme shaping future education policy and practice
• Level 3 Award in Coaching and Mentoring

We know that our people are our greatest strength. That’s why we offer a vibrant, flexible working culture and benefits that support you to do your best work while caring for your wellbeing.

• 25 days annual leave + bank holidays (option to buy more)
• Healthcare cash plan, private medical insurance, EAP
• Enhanced family‑friendly policies
• Work from anywhere globally (up to 8 weeks)
• Cycle to work & electric car scheme

Etio is committed to equal opportunities and celebrates diversity. We welcome applications from individuals of all backgrounds, experiences and perspectives.