Training Officer; Microsoft 365

G8 £ 40,444 - £43,149 per annum
1 permanent full-time post

We're looking for an enthusiastic and innovative Training Officer to join our Organisational Development team and play a key role in helping our workforce maximise the benefits of Microsoft 365 and digital ways of working. This is an exciting opportunity to support the development of colleagues across the organisation by delivering engaging learning experiences that improve confidence, capability and productivity.

The Organisational Development team is committed to supporting our workforce to grow, develop and perform at their best. Through high-quality learning programmes, coaching and development opportunities, we help employees build the skills and confidence they need to meet current and future organisational challenges.

As part of this work, the team is expanding its digital skills offer, helping colleagues make greater use of Microsoft 365 and the wider suite of Microsoft applications to improve collaboration, communication and productivity. Working closely and in collaboration with our Digital colleagues, the team provides practical, engaging learning opportunities that enable staff to get the most from modern workplace technology.

Develop and deliver high-quality training programmes covering Microsoft 365 and associated applications, including basic, intermediate and advanced learning opportunities. Training will be delivered face to face, online and through blended approaches, using engaging techniques and interactive digital tools.

Develop and maintain a range of accessible learning materials, guides, presentations and supporting resources that help learners continue their development beyond the training environment.

Gather and analyse learner feedback, identify opportunities to improve programmes and proactively engage with colleagues across the organisation to understand and respond to changing development needs. You'll also promote learning opportunities and support wider Organisational Development initiatives.

Delivering engaging Microsoft 365 training programmes, workshops, coaching and mentoring sessions to colleagues across the organisation. You'll develop learning resources, continuously review and improve training content, and work collaboratively with colleagues to identify new opportunities to enhance workforce capability. You'll also support learners to apply their learning in practice and help build a culture of continuous development and digital confidence.

We're looking for someone with a passion for learning and development who is confident using Microsoft 365 applications and enjoys helping others develop their skills.

You will have experience of designing and delivering engaging learning programmes, both face to face and online, and be able to adapt your delivery style to meet the needs of different audiences. You'll be an excellent communicator with strong facilitation skills, capable of creating a positive learning environment and managing group discussions with confidence.

You will be creative, flexible and solutions focused, with the ability to identify learning needs and develop practical resources that support individual and organisational performance. You'll have experience of using learner feedback to drive continuous improvement and be comfortable working collaboratively.

Strong knowledge and experience of Microsoft 365 products is essential. Experience of using interactive learning technologies and digital…