Attendance Mentor – AR

Location: Walsall Town Centre and school visits (hybrid working)
Pay Rate: £16.89 per hour PAYE
Hours: 37 hours per week, term time only
Contract: Temporary until 31 March 2027, with potential to extend

Walsall Council is seeking a motivated and organised Attendance Mentor to join its Virtual School Team. The successful candidate will work with schools, pupils, parents and partner agencies to improve school attendance, address barriers to education and support positive educational outcomes for children and young people.

This role involves monitoring attendance, identifying concerns early, supporting attendance improvement plans and working collaboratively with families and professionals to help pupils access education consistently.

• Monitor, analyse and review school attendance data to identify concerns and patterns of absence.
• Work with pupils and families to understand barriers to attendance and encourage positive change.
• Support the development, implementation and review of attendance improvement plans.
• Liaise with schools, parents, carers and partner agencies to coordinate support.
• Attend school visits, meetings and multi-agency discussions as required.
• Maintain accurate attendance records, case notes and progress updates.
• Promote early intervention and positive attendance to improve educational outcomes.

• Experience working within an educational setting.
• Experience working with children, young people and families.
• Excellent communication, organisational and interpersonal skills.
• Strong attention to detail and accurate record-keeping abilities.
• Good IT skills, including Microsoft 365, Excel, Word, Outlook and Teams.
• Ability to work independently and collaboratively with other professionals.
• GCSE English and Maths at Grade C/4 or above, or equivalent.
• Full UK driving licence, access to your own vehicle and business insurance.

• Experience supporting or improving school attendance.
• Knowledge of school attendance procedures and processes.
• Experience analysing attendance data and working with multi-agency professionals.

The role is hybrid, with office-based work in Walsall Town Centre and visits to schools. Working hours are 8:30am–4:30pm Monday to Thursday and 8:30am–4:00pm Friday, with a 30-minute unpaid break each day. The position is term time only.

All offers are subject to satisfactory compliance screening, including right-to-work checks and references. An appropriate level of criminal record disclosure will also be undertaken due to the nature of the role.