Water Demand Strategy Lead

Position: Water Demand Strategy Lead (Permanent)
Water Demand Strategy Lead

Job Title:

Water Demand Strategy Lead
Salary:
To £48,000 depending on experience

Location:

Walsall, England, United Kingdom
Travel:
Required across both regions

South Staffs Water is seeking a visionary Water Demand Strategy Lead to shape and deliver our long-term plan to reduce water consumption across both household and non-household sectors. With 2025 marking the driest spring on record and droughts declared in multiple regions, this role is more critical than ever in helping us meet our environmental and regulatory commitments.
This is a unique opportunity to lead strategic planning and stakeholder engagement, building on our award-winning campaigns and driving forward our ambition for sustainable water use.

The Role:

As Water Demand Strategy Lead, you’ll be responsible for developing and executing our five-year strategy to reduce water demand. You’ll work across teams and regions, aligning with our Universal Metering programme, leveraging smart meter data, and collaborating with retailers, customers, and industry partners to deliver meaningful change.

Key Responsibilities

Develop and deliver a strategic plan to reduce household and non-household water consumption through 2030
Align strategy with Water Resource Management Plans and our Business Plan commitments
Lead benefit measurement and reporting for internal stakeholders and regulators (e.g., Environment Agency, Ofwat)
Collaborate with the Universal Metering team to maximise programme benefits and ensure strategic alignment
Analyse smart meter data to inform water efficiency initiatives and demand forecasting
Continuously review and adapt programmes to ensure value and effectiveness
Build strong relationships with retailers, customers, and regional stakeholders to support delivery
Identify and integrate best practices and innovations from across the industry
Manage external consultants and suppliers as needed
Represent South Staffs Water at industry forums and workshops
Uphold Health & Safety standards and company values:
Professional, Trusted, Impactful, Community Focused

What You’ll Need:

5+ years’ experience in water demand reduction or related roles
Proven track record in end-to-end project development and delivery
Strong project management skills, including budget oversight
Understanding of WRMPs and regulatory commitments (preferred)
Excellent stakeholder engagement and influencing skills
Ability to work independently and drive strategic initiatives
Full UK driving licence (due to travel across regions)
Experience in water efficiency programmes (preferred)
Familiarity with smart metering and data-driven strategy development

What You’ll Get in Return:

A competitive salary plus benefits.
25 days holiday + bank holidays.
Company pension with employer contributions.
24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters.
Eyecare vouchers – via Specsavers.
Employee Assistance Programme (EAP).
24/7 remote GP access.

Why Join Us?

Lead a high-impact strategy in a critical environmental domain
Collaborate with passionate teams and industry leaders
Drive innovation in water sustainability and customer engagement
Be part of a company that values integrity, community, and continuous improvement

-(Apply online only)