Civil Enforcement Officer

The Role

Civil Enforcement Officer

Location:

Walsall

Hours/shifts: 40 hours per week | 5 days out of 7, between 07:00 - 22:00 as per rota.

Salary: £29,556.80 per annum

Full Clean UK Manual Driving Licence Required

Our Civil Enforcement Officers are an important part of keeping the local area safe. You will ensure that all drivers follow parking rules on public streets and in car parks.

Civil Enforcement Officers patrol assigned areas to ensure the neighbourhood stays safe and clean.

• Enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
• Record, report and take appropriate action on any defects found in street furniture or any suspicious vehicles in accordance with local procedure.
• Represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
• Use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
• Attend when needed judgment hearings to give endorsing material in connection with contested PCNs.
• Report all issues and PEN's issued to your supervisor at the end of each shift.

• Good written and spoken English
• Excellent customer service skills
• A willingness to work outside in all weather conditions
• A full UK driving licence

• 20 days annual leave plus 8 bank holidays (pro rata)
• 40 hours per week (Any 5 days of
  7)
• Pension scheme Uniform provided.
• Training and development prospects
• £29,556.80 per annum

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.