Finance Administrator - CWS

Finance Administrator – CWS –

Walsall Council – Finance Administrator – Client Welfare Services –

Salary: £28,598 – £31,022 – G5

Full Time – Permanent Post

Does great customer service come naturally to you?

Do you have experience in managing personal finances?

Do you know what an Appointee and Deputy does?

We are looking for a Finance Administrator to join our friendly and supportive Client Welfare Services Team.

The Client Welfare Services Team supports clients who are vulnerable and/or have reduced capacity and require support to manage their own finances.

Responsibilities:

• Provide efficient and effective financial administration support for clients within the Adult Social Care directorate.
• Apply for and maximize benefits, with a good understanding of the welfare and benefits system.
• Complete regular reviews of client finances.
• Pay invoices and provide personal monies accurately and in a timely manner.
• Contact providers such as utility companies, care providers, housing organisations.
• Liaise with Adult Social Care colleagues and the client’s wider support network including family and friends.

:

• Excellent organisational and customer care skills.
• Ability to manage competing demands and workloads.
• Understanding of personal finance and benefits system.
• Knowledge of Appointee and Deputy roles.

Working for Walsall Council enables you to be part of an organisation that delivers quality, customer-focused services.

The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. The post holder will be required to comply with the Government’s English Language Fluency Duty.

Closing date for applications is 18 January 2026. Interview date will be 5 February 2026.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all children, young people and vulnerable adults entrusted to our care and will ensure robust recruitment processes that promote a culture of safeguarding.

Completion of an enhanced DBS check is required.