ASC Guidance and Reforms Lead

Walsall Council – NEW! Assurance Team Opportunities

We’re looking for talented people who are passionate about improving outcomes for adults who draw on care and support. If you have strong analytical skills, a proactive approach, and the ability to influence quality across a complex social care system, we’d love you to join us.

In Adult Social Care we are committed to continuous improvement and have secured investment in a new team to support with quality assurance and ensuring the workforce have the tools they need.

£59,490 pa (pay scales under review)

The Adult Social Care Assurance & Business Manager will lead the assurance team, manage resources and projects focused on Adult Social Care improvements, support business planning, and ensure compliance with reporting requirements.

Key duties:

• Gathering and analysing data for service improvement.
• Working with Business Insights for compliance.
• Monitoring service performance.
• Producing assurance reports.
• Leading CQC self‑assessment and readiness.

Strategic and operational leadership:

• Supporting the ASC continuous improvement programme.
• Developing strategic plans and guidance.
• Managing the directorate risk register and business continuity plan.
• Shaping communications internally and externally.

£50,269 pa (pay scales under review)

This position supports the Principal Occupational Therapist in promoting and overseeing occupational therapy practice and will lead the quality assurance and improvement activities. It involves promoting learning from practice, developing & delivering training, and overseeing audit schedules to inform improvements.

Key duties:

• Drive improvements in occupational therapy practice standards.
• Disseminate best practices.
• Ensure compliance with professional and regulatory standards.

Practice development:

• Develop evidence‑based social care methodologies.
• Promote innovation.
• Implement peer mentoring and supervision models.
• Support strengths‑based practice.

Quality assurance and reporting:

• Managing case file audits to enhance practice quality.
• Preparing for CQC assurance visits and peer reviews.
• Producing quality assurance reports for relevant meetings.

£50,269 pa (pay scales under review)

This position supports the Principal Social Worker in promoting and overseeing social work practice, leading quality assurance and improvement activities focused on social work within Adult Social Care.

Key duties:

• Developing and delivering training.
• Developing procedures.
• Managing audits.
• Analysing findings for improvement.
• Ensuring dissemination of learning across the service.

Practice development:

• Develop evidence‑based social care methodologies.
• Promote innovation.
• Peer mentoring and peer supervision.
• Support strengths‑based practice.

Quality assurance & reporting:

• Manage case file audits to ensure high‑quality practice reflecting lived experiences.
• Contribute to CQC visits and peer reviews.
• Produce quality assurance reports.

£41,711 pa (pay scales under review)

The procedures, guidance and reform lead is responsible for developing, implementing, and evaluating adult social care procedures and guidance, ensuring alignment with legal frameworks and the directorate plan. The role includes research, stakeholder engagement, project support, and compliance monitoring.

Key duties:

• Modernising services and social care practices.
• Supporting strategy development.
• Horizon scanning for policy changes.
• Collaborating with partners.
• Monitoring service performance.
• Managing risk mitigation.
• Supporting inspection preparations and compliance with reporting requirements.

£34,434 pa (pay scales under review)

The Adult Social Care Assurance & Improvement Officers support the assurance and improvement team to implement and monitor quality assurance systems in Adult Social Care, ensuring compliance and readiness for inspections. The role involves resource and project management focused on service…