Divisional General Manager | Healthcare NHS Trust

Divisional General Manager | Walsall Healthcare NHS Trust

Employer: Walsall Healthcare NHS Trust

Location: Walsall, WS2 9PS

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 25/03/2026

Are you ready to lead transformational change in elective care and cancer services?

Walsall Healthcare NHS Trust is seeking an exceptional, dynamic senior leader to join us as a Divisional General Manager, driving performance improvement and innovation across our elective and cancer pathways.

You’ll bring expertise in performance, financial and staff management, and service redesign.

• Driving improvements that truly matter.

Strong analytical, negotiation, and communication skills will enable you to influence and inspire at every level, helping you deliver results in complex environments.

We are proud to deliver excellent patient access performance in cancer, ranking in the upper decline nationally for both Cancer and RTT. In addition, we have the shortest waiting times in the West Midlands for incomplete RTT, but we know there’s more to do.

With RTT and cancer performance under intense national scrutiny, this is a pivotal opportunity to make a measurable impact on patient care and experience.

You’ll be at the heart of shaping strategy, delivering NHS constitutional standards, and ensuring sustainable improvement.

Reporting to the Deputy Chief Operating Officer, you will act as the Trust’s subject matter expert for elective access, leading the Outpatient and Access departments and overseeing the Cancer Services team.

Your remit will include:

• Driving delivery of RTT and cancer targets across the Trust.
• Leading transformation projects to improve outpatient productivity and patient pathways.
• Representing the Trust at regional and national forums (e.g. GIRFT, ICB Elective Board, Access Networks).
• Overseeing demand and capacity modelling, digital booking systems, and performance improvement plans.
• Managing budgets and leading multidisciplinary teams to achieve efficiency and quality goals.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.

Walsall Manor houses the full range of district general hospital services under one roof.

The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‑of‑the‑art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit.

A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

• Proven senior NHS management experience with in-depth knowledge of elective care and cancer standards.
• Expertise in performance, financial and staff management, and service redesign.
• Strong analytical, negotiation, and communication skills to influence at all levels.
• A flexible, resilient leader who thrives under pressure and can deliver results in a complex environment.
• Master’s degree or equivalent professional experience.

• A high‑profile leadership role within a high‑performing organization with significant scope to shape services and outcomes.
• Opportunities to work on national initiatives and cutting‑edge transformation projects.
• A supportive, forward‑thinking team committed to excellence in patient care.

Join us and be the driving force behind elective and cancer performance at Walsall Healthcare NHS Trust.

Please refer to the attached Job Description & Personal Spec for a full list of the main responsibilities for the role.

This