Catering Assistant

Job Summary

To provide food/beverage & cleaning service in the catering Department and associated food service areas, cleaning of premises and equipment, duties in the kitchen may also include preparation of vegetables, salad and sandwiches, service to patients, staff, and visitors.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two‑storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

• Date posted: 20 February 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 2
• Salary: £24,465 a year pre annum pro rata
• Contract:
  
  Bank
• Working pattern:
  Flexible working
• Reference number: 407-E&F-7673568
• Job locations:
  Manor Hospital, Moat Road, Walsall, WS2 9PS

• Has a sound working knowledge of procedures, practices and equipment for catering services including food hygiene processes, and a working knowledge of dietary requirements.
• Organises daily work and prioritises, cooking, food preparation, storage of food in accordance with Food Hygiene Regulations. Has working knowledge of current menus and availability.
• Ensures dietary information is communicated to patients or clients.
• Ensures all documentation related to the role is completed accurately and in a timely manner.
• Ensuring that working areas are kept in a clean and hygienic state and that good hygienic practices are observed in line with Food Hygiene Standards and Trust Policies.
• To maintain a clean & tidy appearance and always observe Uniform Policy.
• To observe correct use and care of equipment and to report to supervisor any fault in machinery or materials, in line with Health & Safety and C.O.S.H.H. Policies.
• To co‑operate with other members of staff in efficient running of the service.
• To report accidents and untoward occurrences immediately to supervisor/manager.
• To account for materials used and for return of equipment in a proper condition to appropriate storage.
• Dispose of all types of refuse and food waste as required.
• When required, to assist in providing cover to other areas of the Trust which may include working away from the main hospital site.
• To attend mandatory training and all training sessions required as and when required, to maintain and improve the catering service.
• To practice strict portion control, detailed labelling of products.
• To monitor day‑to‑day food products, use‑by or best‑before dates and ensure good stock rotation.
• To maintain good communication with customers, patients, and colleagues.
• To undertake all duties in line with the Trust's policies and procedures.
• To ensure waste is segregated, recorded, reduce waste, and promote recycling within the Trust.
• Work within the café serving customers.
• Cash handling.
• Each individual employee (non‑clinical) has responsibility to ensure they are committed to maintaining a high quality of service to the clinical departments they support.
• In addition, individual staff have a major role in suggesting and implementing improvements to services and in exercising professional responsibility for both them and their peers within an open no‑blame culture.
• The post holder will always wear the correct uniform and as issued by the department whilst…

Essential Qualifications

• GCSE English and Maths

Desirable Qualifications

• Basic Food Hygiene Certificate

Essential Experience

• Must be willing to work within a team
• Able to demonstrate basic knowledge of health & safety

Desirable Experience

• Able to demonstrate…