General Manager

The General Manager role at Avery Healthcare's Aldridge Care Home in Walsall offers an exciting opportunity to lead and inspire a team to deliver excellent person‑centred quality care to residents in a safe, caring and stimulating environment. As the General Manager, you will be responsible for the overall management of the care home, ensuring high standards of care, effective staff management, and financial control.

As the General Manager, your focus will be on leading and inspiring a team to deliver excellent person‑centred quality care to residents. Key responsibilities will include ensuring the consistent delivery of high‑quality care, being responsible for staff recruitment, retention and development, acting as a focal point for contact with residents, their relatives, and healthcare professionals, and ensuring safe staffing levels and cost management within budgetary controls.

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and where residents receive exceptional care.

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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents' lives every day. Your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career.

And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a General Manager at Aldridge Care Home in Walsall. If this sounds like the place for you, we’d love to hear from you!

Your focus as General Manager will be to lead and inspire a team to deliver excellent person‑centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high‑quality care, person‑centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents’ wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing on‑going inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes. We’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel…