Support worker; Part Time Nights

Overview

Support Workers will assist individuals in maintaining their tenancy and home environment, ensuring they receive the care and support needed to thrive. You will be part of a 24/7 service, working a rota that allows 2 or 3 days out of 7, including weekdays, weekends, evenings and bank holidays. Flexibility and a proactive approach are essential as the needs of those we support can vary day to day.

• Provide informed decision‑making and support for individuals to maintain their tenancy and home environment.
• Complete accurate daily records, incident reports and mandatory documentation.
• Work closely with social workers, professionals, families and wider support networks.
• Support transitions, including new admissions and moves between services.
• Respond calmly and appropriately to incidents, risks and emergencies.
• Help create a safe, positive home environment where people feel valued, empowered and able to thrive.

18 or 27 hours – predominantly nights. Work any 2 or 3 days out of 7 on a rota basis, including weekdays, weekends, evenings and bank holidays where required.

• Experience supporting vulnerable adults or people with complex needs, or transferable experience from roles involving people support, customer service, healthcare, education, hospitality or community work.
• A caring, calm and person‑centred approach.
• Strong communication and relationship‑building skills.
• Confidence working in fast‑paced or unpredictable environments.
• A proactive attitude and willingness to take initiative.
• Good record‑keeping and organisational skills.
• Commitment to safeguarding and professional boundaries.
• Flexibility to work across shifts.
• A genuine passion for helping people live more independent lives.
• A Level 2 qualification in Health & Social Care is desirable, but not essential.

• Full paid training, ongoing support and access to recognised qualifications.
• 28 days holiday inclusive of bank holidays.
• Additional annual leave at key career milestones.
• Benenden Health plan.
• £500 employee referral scheme.

We are not able to offer sponsorship for this role.