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Assistant Director - Digital & Product

Job in Walsall, West Midlands, WS1, England, UK
Listing for: whg
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Project Manager, Digital Marketing
Job Description & How to Apply Below

Assistant Director of Digital & Product

Location:

Walsall, West Midlands

Contract:

Full Time, Permanent, 37 hours per week

Closing Date: 9th January 2026

Interview Dates: 20th January 2026 (Teams) and 6th February 2026 (In‑Person)

Shape the future of Digital – Lead Transformation!

Are you an inspiring digital leader ready to drive transformation at scale? We’re looking for an exceptional Assistant Director of Digital & Product to set the strategic vision for digital services, product development and modern engineering across whg.

This is a unique opportunity to lead digital innovation. You will provide senior strategic leadership across digital services, enterprise platforms and product delivery.

You will embed design thinking, agile product management and modern engineering practices across the organisation aligning transformation programmes, product roadmaps and enterprise platform strategies under a cohesive and ambitious vision.

Responsibilities
  • Provide senior leadership across digital services, enterprise platforms, product delivery and customer‑focused innovation.
  • Own and drive the digital, product and platform roadmap, ensuring alignment with organisational priorities and long‑term transformation goals.
  • Embed design thinking and user‑centred design across all digital and product initiatives.
  • Champion agile product management, ensuring teams deliver iteratively, efficiently and with measurable impact.
  • Oversee modern engineering practices, ensuring platforms and products are secure, scalable and high‑performing.
  • Lead and develop multidisciplinary teams, including Product Managers, Delivery Managers, Engineers and Digital Specialists.
  • Drive integration and interoperability across core systems, ensuring enterprise platforms work seamlessly together.
  • Promote innovation and emerging technologies, including AI, automation and modern digital tools.
  • Ensure governance, standards and best practice are embedded across digital and product development.
  • Collaborate with senior leaders to translate business needs into digital solutions that improve customer and colleague experience.
  • Manage budgets, performance and resources, ensuring digital investment delivers clear value and measurable outcomes.
  • Oversee risk management and cyber considerations, ensuring digital services are secure and resilient.
  • Represent digital and product strategy at executive forums, boards and transformation steering groups.
Qualifications
  • Recognised programme/project management qualification (e.g. PRINCE2, MSP) and/or Agile delivery qualification (e.g. Scrum Master), or substantial experience in managing complex digital portfolios.
  • Experience of software development practices and life cycles, including Agile/SCRUM, Dev Ops, UX/UI, MVP, and customer‑centred digital service design.
  • Experience leading digital, product, or technology functions in complex organisations, with a proven track record of delivering large‑scale digital and organisational transformation.
  • A deep understanding of digital product lifecycle management and modern software delivery approaches, including Agile, Dev Ops, and continuous delivery.
  • Strong commercial and financial acumen with experience managing capital and revenue budgets and securing value from investment in technology.
  • Highly organised, with the ability to manage competing priorities and make strategic decisions that deliver early and continuous value.
  • Proven ability to influence senior stakeholders, both internal and external, to align strategic priorities and secure commitment to digital and AI innovation.
  • Excellent communication skills, with experience producing clear, compelling content for executive audiences (e.g. Boards) and delivering impactful presentations.
  • Proven experience building, coaching, and leading high‑performing, multidisciplinary teams, including technical, product, and early‑career professionals.
  • Demonstrated ability to use data and insights to drive strategic change, prioritise investment, and improve performance across business areas.
  • Knowledge of AI and automation technologies and their practical application within digital products and services.
  • Awareness of digital ethics, data protection legislation…
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