Business Systems Coordinator

Overview

Job Title: Business Systems Coordinator

Location: Walsall, England, United Kingdom

Salary: £28,000 - £35,000 depending on experience

You may not have heard of South Staffordshire PLC, but we're the group behind a range of businesses focused on the utilities and infrastructure sectors. With around 3,000 employees across the UK, India, and Australia, we’re a dynamic group offering long-term career development.

• Hardware Management:
  Order, set up, and check compliance of new and replacement devices.
• System Administration:
  Manage EasyBOP for starters and leavers, permissions, password resets, smart form creation, and issue logging.
• Integration Projects:
  Support implementation between EasyBOP, MiHub, Eco Online, and Oracle systems.
• Reporting:
  Produce a range of monthly reports, utilising advanced Excel skills and developing Power BI dashboards.
• User Training:
  Training new starters on the functions and use of all internal systems.
• User Support:
  Maintain IT contact lists, Office accounts, and create new IT user accounts.
• Compliance:
  Ensure data accuracy and system security across platforms.

• ICT Level 2 and Business Administration NVQ Level 3 Diploma (or equivalent).
• Experience managing IT systems, device lifecycle, and user onboarding.
• Familiarity with Power BI dashboards and cybersecurity awareness.
• Strong customer service skills (verbal and written).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project).
• Power
  
  BI experience beneficial but not essential
• Ability to prioritise tasks and work independently.
• Positive, solution-focused attitude with attention to detail.

• Family-Friendly Leave Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
• Financial & Life Assurance:
  Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
• Health & Wellbeing:
  Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
• Lifestyle & Perks:
  Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
• Professional Development:
  Hands-on training and ongoing career development opportunities
• Inclusion & Belonging:
  Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
• Performance & Recognition:
  Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
• Flexibility & Opportunities:
  Overtime available and flexible shifts / hybrid working (role dependant)