IT Operations Technician

IT Operations Technician

On site, 5 days a week. £28,000 DOE

We are looking for a proactive and hands‑on IT Operations Support Technician to support the day‑to‑day running of our IT function. This role is ideal for someone with a practical approach to IT, who enjoys working with hardware, supporting engineers, and keeping operations running smoothly.

Imaging and configuring Windows devices
• Diagnosing and resolving hardware‑related issues
• Managing stock in and stock out, ensuring accurate records are maintained
• Overseeing equipment repairs under warranty
• Maintaining accurate asset management records
• Ensuring all IT tickets are updated with relevant and timely information
• Keeping the IT workspace clean, organised, and efficient
• Assisting engineers with onsite work when required
• Supporting IT projects across the wider IT function
• Carrying out administrative duties to ensure the workshop runs smoothly
• Collaborating with other IT teams including Remote Support and 3rd Line Infrastructure on daily tasks and ad‑hoc projects
• Assisting with the maintenance of the field van fleet
• Undertaking other duties as required to support daily IT operations

• Previous experience within the IT industry (procurement or operations experience desirable)
• Basic knowledge of IT hardware and systems
• A self‑starter with a hands‑on, flexible approach
• Strong organisational skills and attention to detail
• Ability to use initiative and work proactively
• Strong problem‑solving mindset
• Works well as part of a team
• Able to deliver a high level of customer service to staff and clients

• Opportunity to work within a supportive and collaborative IT team
• Exposure to a wide range of IT operations and projects
• Hands‑on role with room to grow and develop technical skills

📩 Interested? Apply now or get in touch to find out more.

50955NB

INDFIR

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy