Field Based Technical Trainer; Midlands

About The Role

Join the RAC’s Technical Training Solutions team as a Roadside Technical Trainer
, where you’ll play a critical role in shaping the technical capability of our Roadside Technicians and Mobile Mechanics nationwide.

This is a hands‑on, high‑impact role designed for an experienced automotive expert who is passionate about developing talent, raising performance standards, and supporting the evolving needs of a fast‑moving roadside operation.

You will design and deliver first‑class technical, performance, compliance and induction training — both regionally and nationally — while managing training delivery in classroom, workshop, and field environments.

• Deliver high‑quality technical and performance training across Roadside, SMR and associated service‑delivery teams.
• Facilitate training in classroom settings, at national/regional venues, in‑van sessions and on‑the‑job field coaching.
• Support delivery of Roadside Technician and Mobile Mechanic induction programmes.
• Plan, structure and deliver agreed numbers of training days to meet operational and business objectives.
• Analyse business and performance data to identify training needs and measure training effectiveness.
• Maintain industry‑leading technical knowledge to Master Technician standard, including EV Level 4 capability.
• Administer and record all training activities accurately, ensuring compliance with RAC standards and regulatory requirements.
• Manage or support the daily operation of the RAC regional training venue including maintenance, bookings and set‑up.
• React to changing business requirements and short‑notice training demands in a dynamic operational environment.
• Provide national support when required, including travel and overnight stays across the UK and Ireland.

• Extensive technical experience to Master Technician level
  , supported by relevant City & Guilds or equivalent qualifications (Parts 1, 2,
  3).
• Strong background in technical training, coaching, or professional development within the automotive industry.
• Training qualifications such as IPD, Cert Ed, C&G (or willingness to achieve them).
• Expert diagnostic knowledge across electrical, electronic, mechanical and EV systems.
• Excellent communication skills with the ability to deliver training at all levels of the organisation.
• Strong organisational and analytical skills with the ability to interpret performance data.
• High IT literacy, including Microsoft applications and LMS platforms, with the capability to troubleshoot training equipment.
• Ability to work independently, manage multiple priorities, and adapt quickly to changing operational needs.
• Flexibility to travel extensively and stay overnight when business demands require.

As one of the UK’s most trusted brands, the RAC is committed to investing in the skills, knowledge and capability of its colleagues. In this role, you’ll be a key influencer in shaping technician excellence, customer experience and future training innovation across the operation.

You’ll work with industry‑leading tools, technology and training environments — and help ensure every RAC Patrol has the skills and confidence to keep our members moving.