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IT Helpdesk Specialist - 1st Line Support
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-06-03
Listing for:
WMJobs
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Walsall Council is seeking a Support Officer (1st Line) to be the first point of contact for all IT users. Responsibilities include troubleshooting issues, recording incidents, and assisting with IT equipment. The ideal candidate will have excellent communication and customer service skills, with prior experience in a Customer Services Team considered a plus.
The position offers a salary between £28,598 and £31,022 per annum and is essential for the smooth operation of council IT services.
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